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HalfPe FAQs Latest

HalfPe — Help Center
HalfPe Help Center

Got questions?
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Everything you need to know about shopping or selling on India's #1 discount-only platform — 50% to 90% off, every day.

Buyer's Complete Guide

Shop smarter. Save bigger.
Every single day.

HalfPe.com is your trusted destination for brand-new products at 50–90% off MRP — not just during sales, but always. Here's everything you need to feel 100% confident.

50–90% Off Every Day
100% Genuine Products
Free Delivery on Most Orders
COD Available
Easy Returns & Fast Refunds
7-Day Support
Hyperlocal Delivery in 30 Min
🛍️

About HalfPe.com

What is HalfPe.com?
HalfPe.com is India's #1 discount-only shopping platform where every single product is sold at 50–90% off MRP — every day, not just during sales! We partner with verified stores and brands across India to clear surplus and clearance stock, so you always get the best price. Shopping on HalfPe.com means you never pay full price again!
✨ Real discounts. Real savings. Real every day.
Is HalfPe.com safe to shop on?
Absolutely! HalfPe.com is 100% safe and trustworthy. We offer secure payments, a COD option, strict quality checks before dispatch, easy cancellations, and quick refunds. Thousands of happy buyers shop with us every day — and we're proud of their trust.
🛡️ Secure payments · Quality-checked products · Easy refunds
Why are prices so low on HalfPe.com?
When stores have extra or unsold stock, they partner with HalfPe.com to clear it fast. You buy directly from them at instant clearance pricing — no middlemen, no waiting for seasonal sales. It's a win-win: sellers clear stock, and you save big!
Where can I shop — app or website?
Both! Shop on the HalfPe app (Android & iOS) or the website at HalfPe.com. You get the same great discounts everywhere, so pick what's convenient for you.

Product Quality & Genuineness

Are products on HalfPe.com new and genuine?
Yes, 100%! Every product on HalfPe.com is brand-new, unused, and sealed. We strictly do NOT allow used, open-box, counterfeit, or first-copy products. Only surplus stock in near-pack condition is listed — so you always get the real deal at a fraction of the price.
✅ Brand-new · Sealed · Surplus stock only
How do I know products aren't fake?
Only verified vendors can list on HalfPe.com. We have strict bans on used, open-box, counterfeit, or first-copy goods. Every seller goes through quality checks before they can list anything. We list surplus stock in original condition only — your trust matters more to us than anything else.
Are near-expiry products safe to buy?
Yes, completely safe! We allow only items with a minimum 3-month shelf life remaining. You get full usage time at big savings — no compromises on safety, ever.
Do products come with warranty?
Branded electronics and appliances carry the standard manufacturer warranty wherever applicable. Clearance pricing doesn't affect warranty unless specifically mentioned on the product page. Always check the product page for warranty details before buying.
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Shopping & Product Discovery

What can I shop on HalfPe.com?
Everything you love — fashion & footwear, electronics & small appliances (with brand warranty if applicable), home & kitchen, groceries & personal care (min. 3-month shelf life), lifestyle products, and so much more. New deals are added every day, so keep checking back!
Are all products always in stock?
Stock is limited and sells out fast since these are clearance deals! Add to cart quickly as items are available only while stocks last. The best deals go first — so don't wait!
⚡ Act fast — limited clearance stock
Can I save products to buy later?
Yes! Use the Wishlist feature to save your favourite items and come back to them anytime. But remember — deals sell fast, so don't wait too long!
How do I know if a product is from a local store?
The product page shows the seller location. Products from local stores in your city are eligible for super-fast same-day or hyperlocal delivery. How cool is that?
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Orders & Checkout

How do I place an order?
It's super simple! Add to cart → choose COD or prepaid → our partner picks from the store and delivers to you. Done! HalfPe.com makes great savings effortless.
Is there a minimum order value?
No minimum order at all! Buy even one item at 50% off. We believe savings should have no conditions.
Can I change my delivery address after placing an order?
Contact our support team immediately via WhatsApp or in-app chat — changes are possible only before the order is picked up. The sooner you reach out, the better!
Can I place a bulk or wholesale order?
Absolutely! Visit the Bulk Order Request page on HalfPe.com or email ask@halfpe.com for special bulk pricing. HalfPe.com is great for businesses and group buyers too!
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Delivery

How long does delivery take?
Hyperlocal (your city): This is HalfPe.com's biggest superpower! Orders from a local store in your city can reach you within 30 minutes to a few hours — or by the same day in case of traffic or weather delays. It's almost instant!

From Other Cities: Reliable pan-India delivery within 2–3 business days. Track your order anytime from the tracking link.
⚡ Hyperlocal: 30 minutes · Pan-India: 2–3 days
Do you deliver across all of India?
Yes! HalfPe.com delivers hyperlocal in select cities and ships pan-India within 2–3 business days for all other locations. No matter where you are, great discounts reach your doorstep.
Do I pay for shipping?
Most orders come with free delivery! Where a small fee applies, it's shown clearly at checkout before you pay — no surprises, ever.
How do I track my order?
Track easily via 'My Orders' on the app or website, plus you'll receive SMS and WhatsApp updates at every step of the journey. HalfPe.com keeps you informed so you're never in the dark!
What if my order is delayed?
Track your order via My Orders or reach out to our support team at ask@halfpe.com — we'll investigate and update you promptly. Your order is always our priority.
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Payments

What payment options are available?
We've got you covered — COD, UPI, Credit/Debit Cards, Net Banking, and popular wallets like Paytm and PhonePe. Pay however is easiest for you!
Is it safe to pay online on HalfPe.com?
100% safe! All transactions are secured with industry-standard encryption and trusted payment gateways. Your money and data are fully protected when you shop on HalfPe.com.
What if my payment fails but money is deducted?
Don't worry at all! The amount is automatically refunded to your source account within 5–7 business days. If it's delayed beyond that, contact ask@halfpe.com and we'll sort it out immediately.
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Cancellations, Returns & Refunds

Can I cancel or return my order?
Before delivery: Cancel anytime, no questions asked.
At delivery: Reject the order if you're unhappy.
After delivery: Returns are accepted if the item is damaged, defective, or not as described. Send a photo or video to ask@halfpe.com and we'll take care of you right away. Refunds start as soon as the return is picked up.
How do I initiate a return?
Simply email ask@halfpe.com with your order ID and a photo or video of the issue. Our team will arrange a doorstep pickup — you don't even have to step out!
How fast are refunds processed?
Prepaid refunds are processed back to your original payment method or UPI within 2–5 business days after the return is picked up. Super fast!
⚡ Refunds in 2–5 business days · Full amount · No deductions
Will I get a full refund or only partial?
You receive a full refund of the amount paid — including any delivery charges — for all valid return cases. No deductions, no hassle!
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Trust & Safety

How do I report a fake or misleading product listing?
Use the 'Report' option on the product page, or email ask@halfpe.com with details. We'll act on it within 24 hours. Keeping HalfPe.com trustworthy is our top priority!
Are seller ratings or reviews available?
Yes! Product and seller reviews from real buyers are visible on each product page. Always check them before buying — HalfPe.com believes in full transparency for its shoppers.
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Offers, Savings & Deals

Are there any additional coupons or promo codes?
Yes! Occasional promo codes and special offers are shared via the app, email, and on our social media pages. Turn on notifications so you never miss out on extra savings!
Do prices drop further during special sales?
Yes! HalfPe.com runs exciting special sale events like Super Saving Utsav with even deeper discounts on top of our already unbeatable prices. Keep an eye on the app for announcements!
📞

Customer Support

How do I contact customer support?
We're here for you 7 days a week! Reach us via:

In-app chat or WhatsApp
Email: ask@halfpe.com
Agent email: agent@halfpe.com

HalfPe.com's support team is always ready to help you with a smile.
📧 ask@halfpe.com · 7 days a week
Still need help?

We're here 7 days a week,
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📧 ask@halfpe.com  ·  🌐 www.halfpe.com