HalfPe FAQs
Everything you need to know — for Customers and Sellers/Vendors.
What is HalfPe.com?
HalfPe.com is India’s first discount-only shopping platform where every product is sold at 50%–90% off MRP. We partner with verified stores and brands to clear surplus & clearance stock so you save big every day.
Are products new and genuine?
✅ All items are 100% new, unused, and sealed.
❌ We do not allow used, open-box, counterfeit, or first-copy products.
Only surplus stock in near-pack condition is listed.
❌ We do not allow used, open-box, counterfeit, or first-copy products.
Only surplus stock in near-pack condition is listed.
Why are prices so low?
You buy directly from stores clearing extra/unsold stock — so you get instant clearance pricing without waiting for seasonal sales.
What can I shop on HalfPe?
Fashion & footwear, electronics & small appliances (brand warranty if applicable), home & kitchen, groceries & personal care (min. 3-month shelf life), lifestyle & more.
How do I place an order?
Add to cart → choose COD or prepaid → our partner picks from the store and delivers to you. Easy!
Is there a minimum order value?
No minimum order. Buy even one item at 50% off.
How long does delivery take?
Hyperlocal: The biggest advantage of shopping on HalfPe.com is its hyperlocal delivery model, where orders from a well-known store in your city can reach you within 30 minutes to a few hours, or by the same day in case of traffic or weather delays. This means you get the products you love almost instantly, without long waits. With minimal packaging, items are delivered as-is, making the process faster, eco-friendly, and more convenient.
From other Cities: For orders from other cities, HalfPe.com ensures reliable delivery within 2–3 business days. You can track delivery status from the tracking URL.
From other Cities: For orders from other cities, HalfPe.com ensures reliable delivery within 2–3 business days. You can track delivery status from the tracking URL.
Do I pay for shipping?
Most orders are free delivery. Where applicable, a small fee is shown clearly at checkout before you pay.
What payment options are available?
COD, UPI, Credit/Debit Cards, Net Banking, and popular wallets (Paytm, PhonePe, etc.).
Can I cancel or return my order?
Before delivery: cancel anytime.
At delivery: reject if unhappy.
After delivery: returns accepted only if damaged, defective, or not as described in the product description. You can also send the picture or video to ask@halfpe.com. Refunds start after pickup.
At delivery: reject if unhappy.
After delivery: returns accepted only if damaged, defective, or not as described in the product description. You can also send the picture or video to ask@halfpe.com. Refunds start after pickup.
How fast are refunds?
Prepaid refunds are processed to your original method/UPI within 2–5 business days after the return is picked up.
Who picks up returns?
HalfPe’s delivery partners collect returns from your doorstep—simple and convenient.
Are near-expiry products safe?
Yes. We allow only items with a minimum 3-month shelf life remaining. You get full usage time—at big savings.
Do products have warranty?
Branded electronics/appliances carry standard manufacturer warranty (if applicable). Clearance doesn’t affect warranty unless mentioned on the product page.
How do I track my order?
Track via My Orders on the app/website with SMS/WhatsApp updates at each step.
How do I know products aren’t fake?
Only verified vendors can list on HalfPe. Strict bans on used, open-box, counterfeit, or first-copy goods. We list surplus stock in original condition only.
Where can I shop — app or website?
Shop on both the HalfPe app (Android/iOS) and the website. Same discounts everywhere.
Is shopping on HalfPe safe?
Yes — secure payments, COD option, quality checks before dispatch, easy cancellations, and quick refunds.
How do I contact customer support?
In-app chat / WhatsApp • Email: support@halfpe.com • Phone: (insert number). Available 7 days a week.
One-line pitch for customers
“HalfPe.com gives you brand-new products at 50%–90% off — fast, safe, and hassle-free.”
What is HalfPe.com for sellers?
A discount-first marketplace to sell surplus stock, clearance items, and near-to-expiry goods (min. 3-month shelf life) at 50%–90% off and clear shelves faster — with no listing fees.
Who should sell on HalfPe.com?
Local stores, brands, and distributors with excess/slow-moving stock, End of Season Sale, and near-expiry products (≥3 months).
What product types are allowed or banned?
✅ On HalfPe.com, sellers are allowed to list surplus stock, clearance items, and near-pack goods provided they have a minimum of three months’ shelf life remaining and intact packaging. In addition, digital products such as eBooks (in PDF, ePub, or related formats), gift vouchers or coupons, and other downloadable digital products including templates, online courses, or PDF reports are permitted for sale.
❌ Strictly not allowed: used items, open-box returns, counterfeit or first copies.
❌ Strictly not allowed: used items, open-box returns, counterfeit or first copies.
What discount is required?
Minimum 50% off on every item — HalfPe’s core customer promise.
How does pricing & fee work?
We charge a flat 20% platform fee on the selling price (logistics included). You receive 80%.
When do I get paid?
Settlements every 2–3 days post-delivery — faster than typical marketplaces.
How does the order & delivery flow work?
Upload products and stock details along with discounts → customer orders → HalfPe partner picks from your store → delivers to customer → settlement in 2–3 days. We have one of the strongest delivery networks across India, with access to over 20,000 delivery boys ensuring fast and reliable service.
The biggest advantage of selling on HalfPe.com is its hyperlocal delivery model, which delivers from your store to the customer within 30 minutes to a few hours, or by the same day in case of traffic or weather delays. For orders from other cities (or nationwide delivery), HalfPe.com picks up products directly from your warehouse, distribution center, or store and ensures reliable delivery within 2–3 business days.
The biggest advantage of selling on HalfPe.com is its hyperlocal delivery model, which delivers from your store to the customer within 30 minutes to a few hours, or by the same day in case of traffic or weather delays. For orders from other cities (or nationwide delivery), HalfPe.com picks up products directly from your warehouse, distribution center, or store and ensures reliable delivery within 2–3 business days.
What if products don’t sell quickly?
No listing fees or penalties. Adjust discounts anytime. HalfPe actively promotes hot deals.
How are returns and damages handled?
If the customer rejects the order before delivery, the items will be returned to your store. You are only responsible for replacement if you have packed the wrong product or a damaged product against the customer’s order. In case of damage during delivery, HalfPe will take full responsibility. However, you must ensure product quality at the time of pickup.
How do I trust settlements?
Real-time dashboard for sales & settlements. Automated payouts every 2–3 days. No hidden charges.
Is onboarding/support provided?
Yes — BD team uploads your first batch, trains staff, pushes marketing for hot deals, and handles logistics.
What effort is required from my side?
Keep product details & stock updated, pack items, and hand over to our delivery partner. We do the rest.
Will HalfPe bring me new customers?
Yes. Many buyers discover you on HalfPe and return later offline. HalfPe acts as a sales channel and free advertising.
How do you prevent fake/fraud orders?
COD verification + fraud checks before dispatch. Vendors aren’t charged for fake orders per platform policy.
Is there any lock-in?
No lock-in, no penalties. List/delist anytime.
I’m not tech-savvy — can I still sell?
Yes. We’ll do the first upload for you. Continue updates via dashboard, WhatsApp, or Excel.
How fast will stock clear?
With 50%–90% discounts, stock sells 3–5× faster than offline clearance. Many vendors clear within days.
Can I sell branded items?
Yes — branded end-of-season or clearance stock performs best (brand trust + steep discount).
What categories can I list in?
On HalfPe.com, sellers are permitted to list a wide range of categories including fashion and footwear (clothing, accessories, shoes, bags, and more), electronics and small appliances (with valid brand warranty wherever applicable), home and kitchen products (furniture, cookware, décor, and home essentials), and personal care items with a minimum of 3 months’ shelf life (packaged foods, beverages, skincare, hygiene, and wellness products), as well as lifestyle goods such as stationery, toys, fitness equipment, books, and seasonal products. In addition, digital offerings like eBooks, gift vouchers, online courses, downloadable templates, and other electronic products in PDF or related formats are also allowed.
What’s the one-line pitch to remember?
“Clear stock faster, get paid in 2–3 days, and win new customers — with zero listing fees.”