Thank you for visiting Halfpe.com (referred to as “we,” “us,” or “our”). Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal data.

**1. Information Collection**

1. **Personal Information:** We may collect certain personally identifiable information from you, such as your name, email address, and contact number, during the registration process or when you make a purchase on our platform.
2. **Payment Information:** When making a purchase, you will be required to provide payment information, including credit card details or other payment method details. This information is securely processed by our third-party payment processors and is not stored on our servers.
3. **Browsing Information:** We collect non-personal information, such as your IP address, browser type, operating system, and pages you visit on our website, to enhance your browsing experience and improve our services.

**2. Use of Information**

1. **Order Processing:** We use your personal information to process your orders, provide customer support, and ensure timely delivery of products.
2. **Communication:** We may use your contact information to send you transactional emails, order confirmations, and updates regarding your purchases.
3. **Marketing:** With your consent, we may send you promotional emails about our products, special offers, and other updates. You can opt-out of marketing communications at any time.

**3. Data Security**

1. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
2. All payment transactions are encrypted using secure socket layer technology (SSL) to ensure the confidentiality of your payment information.

**4. Data Sharing**

1. **Third Parties:** We do not share your personal information, including contact details and addresses, with third parties for marketing purposes.
2. **Service Providers:** We may share your information with trusted third-party service providers who assist us in operating our platform and delivering services to you (e.g., payment processors, shipping companies).

**5. Cookies and Tracking Technologies**

1. We use cookies and similar technologies to collect browsing information and personalize your experience on our platform.
2. You can manage your cookie preferences through your browser settings.

**6. Your Choices**

1. You can update your personal information and communication preferences by logging into your account on our website.
2. You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at [contact email].

**7. Children’s Privacy**

Our platform is not intended for individuals under the age of [minimum age]. We do not knowingly collect personal information from children.

**8. Changes to this Privacy Policy**

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will become effective upon posting.

For any questions or concerns regarding this Privacy Policy, please contact us at ask@halfpe.com

Shipping Policy

We want you to love the products that you buy from us. In case you are not satisfied with your purchase, drop us a mail within 24 hours of delivery with details at ask@halfpe.com with “Returns and Replacement” as a subject and we will get back to you

Courier partners

We partner with ShipRocket which has major tie-ups with all the well-known courier companies including BlueDart, Delhivery, Shadowfax, Ecom Expresss and Gati,

In case you received the wrong item.

Drop us an email at ask@halfpe.com within 24 hours of the date of delivery. Our Customer delight team will resolve it at the earliest.

In case you received a damaged item.

Drop us an email with your order id and the picture of the damaged product at ask@halfpe.com within 24 hours of the date of delivery. Our customer delight team will help you with your queries and resolve them at the earliest.

In case you need to cancel your order.

You can cancel an order within 3 hours of placing the order.

Shipping charges on purchase.

We offer FREE Shipping on all orders above Rs. 1500, which is notified from time to time. You should consider the shipping rates shown at the time of check-out to be final.

Note:- Order will be shipped within 24hrs of placing the orders.

Conditions where a product can be returned or refunded:

• Wrong product delivered
• Expired product delivered
• Damaged product delivered – Physical damage/ tampered product or packaging
• Incomplete order – missing products

Note:- Kindly allow 24 – 48 hrs to process the refund. Refund will be processed using same payment method using which the payment accepted.

Conditions where refund/return requests will not be processed

• Opened/ used/ altered products.
• Original packaging (mono cartons, labels, etc.) missing.
• The return/ replacement request is generated after 7 days from the date of delivery.
• The damaged/ missing product is reported after 2 days from the date of delivery.
• any orders placed during the offer period, valid across all products available on the website, will not be entertained for cancellations, returns & refunds