Shipping Policy
Last Updated: May 19, 2026
At HalfPe, we aim to provide a smooth and reliable delivery experience for all customers across India. Please review our shipping policy carefully before placing an order.
1. Order Processing Time
1a. Processing Timeline
Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays may be processed on the next working business day.
2. Shipping Coverage
Domestic Shipping (Within India)
We currently offer shipping services across India.
International Shipping
At this time, HalfPe does not offer international shipping.
3. Shipping Charges
3a. Shipping Fees
We offer free standard shipping on all orders across India.
Any future shipping charges, if applicable, will be clearly displayed during checkout before payment confirmation.
4. Estimated Delivery Timeline
Orders are generally delivered within 2–5 business days from the date of dispatch, depending on the delivery location and courier partner availability.
Delivery timelines may vary during:
- public holidays
- extreme weather conditions
- high-demand sale periods
- unforeseen logistics disruptions
5. Order Tracking
Once your order has been shipped, you will receive:
- a shipping confirmation email, and/or
- a WhatsApp/SMS notification
including tracking details and shipment updates.
Customers can track their orders using the tracking link provided by the courier partner.
6. Failed Delivery Attempts
In the event of a failed delivery attempt, our courier partner may attempt re-delivery on the next business day.
If delivery fails after multiple attempts due to:
- customer unavailability
- incorrect address
- unreachable phone number
- refusal to accept the order
the shipment may be returned to our warehouse as a Return to Origin (RTO).
In such cases, HalfPe reserves the right to:
- cancel the order,
- deduct applicable logistics charges where necessary, or
- issue a refund after reviewing the order status.
7. Delivery Issues & Damaged Shipments
If your order is:
- delayed,
- lost,
- damaged,
- tampered with, or
- incorrectly delivered,
please contact our customer support team within 24 hours of delivery or the expected delivery date.
Our team will coordinate with the courier partner to investigate and resolve the issue as quickly as possible.
8. Change of Shipping Address
If you need to update your shipping address, please contact our support team immediately after placing the order.
Address changes may not be possible once the order has been processed or dispatched.
9. Customer Support Contact Information
For shipping-related queries or assistance, please contact us:
HalfPe Customer Support
Email: ask@halfpe.com
Phone: +91 73065 00657
Registered Address:
3rd Floor, N L Naidu Building,
6-1-11C, RS Gardens,
Tirupati, Andhra Pradesh – 517507, India
Website: HalfPe
